Welcome to the website of the area Service Management (DLM) in the VHB!



Prof. Dr. Jens Pöppelbuß

Ruhr University Bochum

Chair of Industrial Sales and Service Engineering

Universitätstr. 150

44801 Bochum

e-mail: jens.poeppelbuss(at)isse.rub.de


Deputy Chair:

Univ.-Prof. Dr. Stefanie Paluch

RWTH Aachen University

Chair of Service and Technology Marketing (STM)

Kackertstrasse 7

52072 Aachen

e-Mail: paluch(at)time.rwth-aachen.de